Shipping & Return

Order Processing:

We ship all orders as soon as possible and most orders ship out within 1 - 2 business days (Monday - Friday). For custom strap orders, we will ship in 10-15 days.

Please note that if it is an order during Chinese holidays (Spring Festival, Mid-Autumn Festival, National Day, etc.), the order processing time will be extended accordingly, and we will process your order as soon as possible after the holiday.


Shipping Information:

Standard ShippingFree shipping worldwide. Most countries need to take 15-30 days to arrive, and some countries require more than 1 month of shipping.

Expedited Shipping: Need to pay the shipping fee, 3-7 days to arrive.



Both Standard Shipping and Expedited Shipping have the tracking information.

You can track every step of your package in our website.


Return & Exchange:

It is our goal that you will be 100% satisfied with your purchase from BISONSTRAP. In the event that a return or exchange is needed, please contact us.